It is a requirement that you provide me with a minimum 24 hour notice of cancellation or change of appointment. Last minute cancellations of a pre-booked appointment unfortunately causes significant problems running the practice.

Being a small business and sole practitioner, I do still have to pay room hire for late cancelled and missed appointments so please keep this in mind.

For this reason, late cancellation fees do apply for less than 24 hours notice of appointment postponement, cancellation or missed appointments.

I understand that there are times when you are unable to make your appointment, so to make it fair on everybody, please make note of the following:

1st missed appointment – half fee is charged.
2nd missed appointment – the standard full fee will apply.